B2B Terms

Verified business customers only

Access to pricing, quotes and ordering is reserved for customers with a verified Chamber of Commerce (KvK) registration and a valid VAT/BTW-ID. We reserve the right to request supporting documentation and to decline or suspend an account if this cannot be verified.

No consumer sales

We do not sell to private individuals or fulfil consumer orders. All product is intended for resale, distribution or business use by the registered customer.

Minimum order quantities

Each listing carries a minimum order quantity (MOQ). Quotes are prepared per MOQ or above; requests below the stated MOQ may be declined or combined into a mixed pallet at our discretion.

Pricing basis

Indicative pricing shown on the site is a reference estimate based on typical FOB pricing. Final unit pricing depends on confirmed volume, current stock and destination, and is only binding once issued in a written quote.

Purchasing to order, and pre-financing

We work to order: the products offered are not held in stock as standard, but purchased for the customer from our supplier in China after a quote is accepted. Unlike common practice in this trade, we do not as a rule ask for payment in advance. Shiny Trading Company funds the purchase; the customer pays only after the goods have arrived in the Netherlands and have been checked. This way of working rests on an ongoing trading relationship and on the binding effect of the accepted quote.

Advance payment and security

We reserve the right to require full or partial payment in advance, or another form of security, on a per-order basis. We may do so, for example, for a first order, for an order that is exceptional in size or value, or where earlier arrangements with the customer were not honoured — including a cancelled order, an order not collected, or an order not paid on time. Where this condition applies to an account, it is stated with that account in the customer dashboard and included in the quote, so the customer is aware of it before accepting.

Arrival, checking and collection

As soon as the order has arrived in the Netherlands and has been checked by us, the customer is notified in the customer dashboard and by email. Collection from Shiny Trading Company is the standard method of delivery: the customer checks the goods at collection and pays at that moment. Shipping is available at the customer's request and is then included as a separate line item in the quote; where an order is shipped, the invoice is payable before dispatch. Because the customer is able to check the goods at collection, sealed product is not taken back or exchanged afterwards; see our Returns & Warranty policy.

Orders not collected

We ask the customer to collect an order within ten business days of being notified that it is ready, unless another time has been agreed. If collection fails to take place after repeated requests, we may charge reasonable storage costs and, following a written demand allowing a reasonable period, dissolve the agreement and sell the goods elsewhere, without prejudice to our right to compensation for the resulting loss.

Acceptance of a quote

A quote is valid until the date stated on it and lapses automatically thereafter. Acceptance takes place when the customer expressly accepts the quote in the customer dashboard. This electronic acceptance has the same legal force as a written confirmation and constitutes the confirmation referred to in our general Terms & Conditions. On acceptance a purchase agreement is formed on the unit prices, quantities and conditions stated in the quote. All amounts are exclusive of VAT, freight and import duties unless expressly stated otherwise. Acceptance is subject to availability: if a product proves unavailable after acceptance we will offer a replacement or cancel the line concerned, without further liability. The customer acts in the course of a profession or business; the statutory right of withdrawal for consumers does not apply.

Authority, account use and evidence

Whoever accepts a quote on behalf of the customer warrants that they are authorised to do so. The customer is responsible for keeping their account credentials confidential; actions performed through the account count as actions of the customer. On acceptance we record the time, the IP address, the browser details and the version of these terms in force at that moment. That record serves as evidence of the formation and the content of the agreement, subject to proof to the contrary.

Cancellation after acceptance

An accepted quote is binding. Cancellation after acceptance is only possible with our prior written consent. Where we consent to cancellation, we are entitled to charge a cancellation fee of up to 20% of the order value excluding VAT as fixed compensation for purchasing, reservation and administrative costs incurred, without prejudice to our right to claim full compensation for actual loss instead where that loss is higher. Costs already irrevocably incurred at the time of cancellation — including purchases already placed with our supplier, goods already dispatched, and freight or import charges already paid — are passed on in full in addition.

Consequences of cancellation or misuse

Following a cancelled order we may require a subsequent order to be paid for in full or in part in advance before we process it; this condition is shown against the account in the customer dashboard. In the event of repeated cancellation, acceptance without the intention or the means to take delivery, or other misuse of the acceptance function, we may suspend or terminate the account and decline future requests. The acceptance button is not a non-committal action.

Resale and use of trademarks

Customers may resell purchased product but may not present themselves as an official distributor, partner or licensee of The Pokémon Company, Nintendo or Creatures/GAME FREAK, nor use their trademarks or logos in a way that implies such affiliation.

Account suspension

We may suspend or terminate a business account in cases of suspected fraud, repeated non-payment, or misuse of the wholesale relationship, without prejudice to our other rights under these terms.

Relationship to general terms

These B2B terms supplement our general Terms & Conditions. In the event of a conflict, these B2B terms take precedence for matters specific to the wholesale relationship.

Version b2b-2026-08 · in force from August 2026